Helpful care tips

Our natural materials, such as silk, cashmere, cotton, linen, and viscose, are characterized by their unique properties – and deserve special care. To ensure you can enjoy your favorite eve in paradise item for a long time, we have compiled individual care instructions for each material.

We recommend closing all buttons and zippers before each wash. This not only protects the fibers but also ensures that zippers remain smooth and easy to operate. Please also empty all pockets completely to avoid discoloration and damage.

Depending on the fabric type, wool, silk, or delicate detergents are suitable for caring for our natural materials. Many modern washing machines have a gentle handwash program ideal for delicate materials. Alternatively, you can wash them on the wool cycle – always with similar colors and preferably in a laundry net.

A special note applies to our high-quality knitwear: These are made from fine natural fibers, which can naturally develop small pills. These can be easily removed by hand or with a special lint shaver. Always wash knitwear in a mesh laundry bag, gently shape the item after washing, and let it dry flat.

We recommend professional cleaning for items with lining, special details, or special finishes. When ironing, please follow the care instructions on the label – and iron delicate materials inside out if possible to preserve their texture and finish.

Cotton

Cotton is comfortable against the skin, breathable, and durable—with proper care, it will stay beautiful for years. Wash cotton items on the wool cycle with a mild detergent, ideally in a laundry net. To preserve color vibrancy and material texture, turn the garment inside out before washing. After washing, gently stretch it into shape and let it dry flat. The wrong side is also recommended when ironing—this keeps the surface smooth and protected.

Alpakawolle

Alpaca, yak & llama wool

These high-quality natural fibers are characterized by their exceptional softness, warmth, and lightness. To preserve their quality, we recommend hand washing exclusively with a mild detergent. Turn the garment inside out before washing to protect the fibers. After washing, carefully shape the fabric and dry it flat – this will preserve the natural structure and the material's shape.

Linen

Linen is a natural, breathable fiber with an elegant drape and distinctive texture. For extra gentle care, we recommend machine washing on the wool cycle with a mild detergent. Use a laundry net and turn the garment inside out before washing to protect the fibers. After washing, gently shape the item and let it dry flat. Linen can be ironed inside out to smooth the surface and preserve its texture.

Wolle

Wool

Wool impresses with its natural warmth and self-cleaning properties. To avoid damaging the fibers, wool should only be hand-washed using a mild detergent. Turn the garment inside out before washing to protect the surface. After washing, carefully shape it and dry it flat – this will preserve the natural fit and the material's high-quality structure.

Kaschmir

cashmere

Cashmere is one of the finest natural fibers—soft, lightweight, and exceptionally fine. For gentle care, we recommend machine washing in cold water on the wool cycle with a high-quality mild detergent. Wash the garment in a laundry net and turn it inside out to best protect the delicate yarn. After washing, carefully shape the item and dry it flat—this will preserve its characteristic softness and shape.

Seide

silk

Silk captivates with its natural shine, lightness, and elegant drape. To preserve its delicate texture, silk should be washed cold on a wool cycle—ideally with a special silk detergent. Use a laundry net and turn the garment inside out before washing to protect the delicate surface. After washing, carefully shape it and let it dry flat. Ironing on the wrong side is also recommended to preserve shine and texture.

LENZING™ ECOVERO™ Viscose

viscose

Viscose has a flowing drape and a soft, smooth feel—it's reminiscent of silk, but is particularly easy to care for. Wash viscose on a cold wool cycle with a mild detergent and turn the garment inside out to protect the surface. Ironing on the wrong side is also recommended to preserve shine and shape.

Tips for stain removal

A stain on your favorite item is a major nuisance. We've compiled some helpful stain removal tips below.

Fresh stains

When it comes to fresh stains, you need to act quickly . The faster you remove stains, the more likely it is that no unwanted residue will remain after removal. Avoid rubbing stains, as this will cause the dirt to penetrate deeper into the fabric fibers.

Removing stains

The first step is to gently dab stains with a cloth or, depending on the stain, with a cleaning agent. It's best to place a terry cloth towel under the stained garment to absorb any excess liquid during stain removal. The second step is to carefully rinse the stain with warm water.

Do you have further questions? We're happy to help!

Our customer service is available from Mon - Thurs: 9:00 - 16:00 and Fri: 9:00 - 14:00